return policy

| RETURNS |

the truth is we want you feeling real great in the things you buy from us and we take quality seriously. if for some reason you don’t just love what you order, please email us at hello@dottieandjo.com or call/text us at 801-872-4181 within 15 days of receiving your item. a return will be issued once the item has arrived back to us and verified they are unworn, unwashed, with tags still intact. although we love offering free shipping on orders $75+, we are not able to provide free returns. sale items are final sale and are not eligible for return.

| EXCHANGE | 

sizing can be hard. we are more than happy to try and accommodate exchanges. you can email us at hello@dottieandjo.com or call/text us at 801-872-4181 within 15 days of receiving your item. 

we really do love offering free shipping on orders $75+, we are not able to cover return shipping on items being returned for exchange. we will however ship out the new item free of charge. unfortunately, sale items are final sale and are not eligible for exchange.

| IN PERSON SALES |

when you shop with us at a pop up shop or market of any kind, we will provide dressing rooms so you can be extra sure that the fit is juuuuuust right! all purchases made at a in person event are not eligible for return or exchange. please contact us if you get home and find the item to be defective in any way!